Occasionally, Tokens rewarded for surveys are not awarded instantly. Please allow for up to 24 hours to receive them; there may be a delay.
All our surveys are provided and supported by third-party companies. If you’re having issues completing a survey or still did not receive your Tokens after 24 hours of completing it, please contact them through their support pages.
- If you’re having an issue with TheoremReach surveys, tap on “Take TheoremReach Surveys” on the Action Feed, and you will see a “?” icon in the upper right hand corner to tap that will direct you to their support.
- If you’re having an issue with TapResearch surveys, tap on “Take TapResearch Surveys” on the Action Feed, and you will see a “?” icon in the upper right hand corner to tap that will direct you to their support.
- If you're having an issue with Pollfish surveys, please contact us through the Help section of the app or by using the Contact Forms on our website
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